• Attendance 80% or Fail
    • All students are issued with a timetable at the outset of the course, on which is given details of the programme.

    • Students are expected to attend all sessions required on the timetable.

    • Attendance of less than 80% (without prior written agreement following your written request from the Programme Director) will result in a FAIL for the unit and less than 80% overall – failure of the course.

  • You will be marked LATE if you are 15 or more minutes late (without prior consent or mitigating circumstance)
  • Absence due to illness should be notified to the Programme Director and as soon as possible, and must in all cases be accompanied by a medical certificate if you are intending to apply for mitigating circumstances.
    • We are all expected to behave in a professional and responsible fashion in our School and in the building as a whole.

    • The dress code should be ‘Business Casual’.

    • There must be no relationships between staff and students during the course and no contact through Social Media. Only formal professional email correspondence and LinkedIn connections are allowable. Failure to conform with this policy will result in disciplinary measures.

There are a number of important Health and Safety issues to familiarise yourself with whilst studying at the LSWM.

  • Security Card (You must keep your security card with you at all times)
    • You will need it to enter the security gates on the ground floor (touch it on the top glass plate of the barrier)

    • For the lifts - touch card to the card reader then select the 7th floor.

    • Before 9:30am and after 5:30pm you may need it to enter the floor and room.

    • MOST IMPORTANTLY You will need the card for returning from the toilets or stairways before and after these times.

    • To exit the floor and toilets after 5:30 use the door opening button on the wall or the touch sensitive pad with your security card.

  • FIRE, FIRE ALARM and Evacuation

    At Park House there is a weekly fire test at 10:00am every Friday morning.

    Evacuation drills will be carried out twice a year

    • Alert Message (female voice):
      • ‘Attention please, attention please. We are investigating an alarm condition.

      • It may be necessary to evacuate the building.

      • Please await further announcements.’

      • On hearing the Alert Message, everyone is to

      • remain in their place of work

      • await further instructions from the public address (PA) system.

    • Evacuation Message announced in a male voice:

      ‘Attention please, attention please. Please leave the building immediately’

      • Stop work

      • Collect any readily available belongings

      • Evacuate the building immediately

      • Please leave the building by the nearest exit

      • do not use the lifts

      • make your way to the assembly area, Red Place (opposite the Park House Loading Bay Entrance on North Row behind our building).

    • If you discover a fire or potential fire situation
      • break the nearest red break glass alarm

      • or notify the centre team by dialing

      • 020 3786 9500 or

      • 020 8694 1313 outside of normal office hours)

      • Never put yourself at risk and always maintain a clear escape route.

    If you discover a fire or potential fire situation, break the nearest red break glass alarm When instructed - all students MUST EVACUATE THE BUILDING IMMEDIATELY AND ASSEMBLE AT RED PLACE at the rear of the building accessed from North Row.

    Fire regulations and evacuation procedures are posted on each floor.

    Please ensure that all escape routes are kept clear of furniture, models or any obstruction whatsoever.

  • Late working/Lone Working

    For health and safety , and personal security reasons, Students must not work alone in the School.

  • Report all accidents and incidents

    Help us control health and safety risks by reporting accidents, incidents and hazards.

  • First Aid

    If there is an accident or incident that requires the attention of a First Aider, then the number is 02037869500

    • Ask for our first aider

    • Or phone 02037869500 -(London Executive Office manager)

    • If an emergency call 999

    It is important on such a large site that you tell the operator exactly where the First Aider is required (i.e. which room, floor and building).

    Confirm whether the person requiring first aid is male or female, and if possible tell the operator what has happened.

    All this information will be passed on to the First Aiders who will be on their way immediately.

For health and safety, and personal security reasons, Students must not work alone in the School. You must leave the room when the another person leaving would leave you alone.

Help us control health and safety risks by reporting accidents, incidents and hazards. The Programme Manger and the London Office Staff have an Accident and Incident report book to log the matter.

The course operates an equal opportunities policy We recognise that it is the right of every student to work in an environment that provides equal opportunities for all, and is free from any kind of harassment or intimidation. We will make every effort to ensure that such an environment is created and maintained.

All students and applicants will receive fair and equal treatment, regardless age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; and sexual orientation. There will be no direct or indirect discrimination against anyone on these grounds.

Discrimination and harassment are unfair, and damage morale and efficiency. Obscene or abusive language is unacceptable. Any student who discriminates against or harasses another student or employee, or applicant will be subject to the disciplinary procedure. This may include exclusion.

Harassment consists of unwanted physical, verbal or non-verbal conduct which is damaging or upsetting to the other person.

  • This includes behaviour likely to annoy or distress such as:
    • Bullying, either verbal or physical

    • Sexual, obscene or offensive language innuendo

    • being excluded or made to feel unwelcome

    • Leering, whistling or making sexually suggestive or insulting gestures; Uninvited and unwelcome physical contact

    • Cyber bullying - Sending salacious, offensive or abusive messages or pictures via the internet through social media, email, posted online, etc.

  • Bullying includes behaviour that is:
    • Repeated (Several Times On Purpose)

    • intended to hurt someone either physically or emotionally

    • aimed at certain groups, for example because of race, religion, gender or sexual orientation

    • It takes many forms and can include:
      • physical assault

      • teasing

      • making threats

      • name calling

      • cyberbullying - bullying via mobile phone or online (for example email, social media, messages, online posting of images, audio and/or text)

  • LSWM recognises bullying as: (The use of aggression with the intention of hurting another person.) Bullying results in pain and distress to the victim. Bullying can be:
    • Emotional being unfriendly, excluding, tormenting (e.g. threatening gestures, interfering with personal possessions).

    • Physical pushing, kicking, hitting, punching or any use of violence

    • Racist racial taunts, graffiti, gestures

    • Sexual unwanted physical contact or sexually abusive comments

    • Homophobic because of, or focusing on the issue of sexuality

    • Verbal name-calling, sarcasm, spreading rumours, teasing

    • This list is intended as a guide and is not exhaustive.

Harassment on grounds of sex, race or ethnic origin, religion, age, sexual orientation or disability is unlawful.

On any grounds, including political convictions, social class or other personal attributes, it is unacceptable.

If you believe that you have been the subject of harassment, you should, wherever possible, make it clear informally to the other person that such behaviour is unwelcome. If this is not appropriate, or the harassment continues, the situation should be reported to the Programme Manager.

The manager concerned will make sure that the complaint is investigated as quickly as possible and in a confidential and sensitive manner. Everyone will be given a fair and impartial hearing, and notes will be kept of all discussions. If the investigations show that there are grounds for the complaint, the appropriate disciplinary action will be taken.

You, and any other who helps with the investigation, will not be victimised as a result. Any retaliation or intimidation resulting from your complaint will be regarded as a disciplinary offence.